What's New

See what's new in Loyalty

Product updates, improvements, and release notes for Loyalty.

Day-to-Day Operations and Reliability Improvements

Overview

This release focuses on making everyday management of your loyalty program smoother and more reliable. Information is now easier to trust, and key tasks such as managing points and reviewing member activity feel clearer and safer for your team.

Highlights

  • More reliable reporting
    • Program summaries and reports now better reflect real member activity and points usage.
    • Information updates more smoothly so you can feel confident about the numbers you see.
  • Safer points and tier management
    • Clearer controls for updating points balances and managing expiry settings.
    • Improved views that help you understand how your loyalty tiers and rules affect members.

Brand New Portal – First Look

Overview

This release introduces the new tenant portal experience for managing your loyalty program. The goal is to make it easier for your team to sign in, understand how the program is performing, and quickly view member activity and rewards.

Highlights

  • Fresh portal experience
    • A cleaner and more intuitive layout that makes it easier to move between key areas such as Members, Rewards, and Settings.
    • Improved page structure so important information is easier to find.
  • Clear loyalty overview
    • A simple overview that helps you understand recent loyalty activity.
    • Quick visibility into how members are earning and using their points.
  • Improved member views
    • A member list that makes it easier to locate customers.
    • Member pages that clearly show points balances and recent activity.
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