Your loyalty program now works across Shopify and Magento as one. A customer who earns points shopping on your Shopify store can walk into your physical store and redeem a reward at your Magento POS — and vice versa. Points, tiers, and reward eligibility are shared across both channels automatically, with no manual sync required.
Reward coupons issued through Magento now use exact codes. When a member redeems a reward in your Magento store, the coupon code generated matches the exact code in your Magento catalogue. This eliminates mismatches at the point of sale and ensures the discount applies correctly every time — whether the member is online or in-store.
Each sales channel can now be configured with its own customer matching and coupon sync rules, giving you control over how members are identified across Shopify and Magento. Redemption eligibility is checked independently per channel, and the integration detail view now shows a full audit log of each channel’s sync and activation activity.