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LoyaltyOmnichannel rewards

One loyalty programme. Every sales channel.

Bring points, rewards, tiers, and customer activity into one loyalty programme across online and physical stores. Give your team a connected view of customer relationships.

Capabilities

Build stronger customer relationships

Karts Loyalty connects customer engagement across online stores, physical outlets, and mobile apps. Manage points, rewards, vouchers, and tiers alongside customer profiles and loyalty history. Link your loyalty programme with available eCommerce and POS integrations, and extend the mobile experience through Karts Go.

Omnichannel loyalty

Run one loyalty programme across connected online stores, physical outlets, and mobile apps.

Points, rewards & vouchers

Configure earning, rewards, vouchers, and redemption rules for your retail strategy.

Customer profiles

Bring customer activity, purchases, and loyalty history into a connected customer view.

Membership tiers

Create tier-based benefits and rewards for different customer groups.

Loyalty activity tracking

Review points, rewards, and redemptions across your connected channels.

Commerce & mobile connections

Connect with available eCommerce and POS integrations, and bring loyalty into your Karts Go app.

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Connected workflows

Built around your retail connections.

Explore how this product fits with your channels, systems, and operational workflows.

One loyalty programme

Keep rewards connected across channels.

Bring points, rewards, vouchers, and customer activity together through the eCommerce and POS integrations available for your setup.

  • Shared customer loyalty activity
  • Points and reward rules
  • Connected online and in-store engagement
Explore this connection
Keep rewards connected across channels.

Getting started

A practical path to Karts Loyalty.

Start with your requirements, then configure the setup and connections your team needs.

Plan your implementation
  1. STEP 01

    Map your requirements

    Review your systems, users, and the workflows you want to improve.

  2. STEP 02

    Configure your setup

    Agree the product configuration, business rules, and available integrations.

  3. STEP 03

    Test with your team

    Walk through the agreed workflows and review the setup with your users.

  4. STEP 04

    Launch and expand

    Go live with your initial scope and add more connections as your needs grow.

FAQs

Questions about Karts Loyalty.

More questions? Talk to our team

What is Karts Loyalty?

Karts Loyalty is an omnichannel customer loyalty platform for managing points, rewards, vouchers, tiers, and customer activity across connected retail channels.

Can it connect online and physical stores?

Yes. Karts Loyalty connects online and in-store loyalty through the eCommerce and POS integrations available for your setup.

What types of loyalty programmes can we run?

You can configure points, rewards, vouchers, redemption rules, and tier-based benefits around your retail strategy.

Can we see a customer's loyalty history?

Yes. Customer profiles bring together loyalty activity, purchases, points, and rewards across connected channels.

Can customers use loyalty through our mobile app?

Yes. Karts Go connects to Karts Loyalty so your branded shopping app can be part of the same customer engagement experience.

How do we start?

Book a demo and share your stores, sales channels, current systems, and reward rules. Our team will review the integration and configuration scope.

Build a loyalty programme around your customers.

Tell us about your stores, sales channels, and reward rules. We'll map the loyalty setup and integrations your business needs.

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