Delivery

The customer experience continues after checkout. Give your retail operations team a connected last-mile delivery workflow, from dispatch and route planning to delivery tracking and completion. Karts Delivery brings drivers, delivery zones, order allocation, and fleet activity into one operational view. Organise routes and stops, monitor active delivery progress, and capture proof of delivery using the options configured for your business. Delivery reporting helps your team review status and operational performance without piecing together every update manually. Connect fulfilment with your existing store and order systems through available integrations. Configure the setup around your in-house fleet or a supported third-party delivery model. Where the required APIs are available, Karts Automation can connect order events and operational updates with the wider commerce workflow. Build your post-purchase strategy around delivery completion, delivery performance, and fewer manual follow-ups. Define the measures and reporting your operation needs during implementation, then use them to identify delays and improve fulfilment as order volumes grow.

• Last-mile delivery management: bring dispatch, tracking, and delivery completion into one workflow.
• Dispatch coordination: allocate orders to drivers using your configured operational rules.
• Route planning: organise delivery stops and zones around your retail footprint.
• Live operational visibility: monitor driver locations and delivery progress during active runs.
• Proof of delivery: record completion with the capture options agreed for your operation.
• Connected fulfilment: link supported order systems and review delivery status and performance.