Anuja Herath
Product LeadershipGuides the product roadmap around customer workflows, operational clarity, and reusable foundations across the Karts suite.
LinkedInAbout Karts
The team behind Karts
Karts builds loyalty, delivery, and automation software for retail — connecting every channel a customer shops in, and every system an operator depends on.
- Products in the suite
- 3
- Channels connected
- 10+
- Time to go live
- 2 weeks
- Customer support
- 24/7
Trusted by teams
Our approach
Built for retailers who sell everywhere
Operational complexity in retail comes from the gaps between systems — loyalty programs that don't talk to the POS, online orders that don't sync with in-store records, customer data scattered across platforms with no single source of truth.
Karts closes those gaps. The Loyalty product connects member profiles, earn rules, tiers, and rewards across Shopify, Magento POS, and a branded mobile app. The Delivery product manages dispatch, tracking, and fulfilment. The Automation product connects workflows across your whole retail stack.
Each product works independently. Together they give your operation one connected foundation — so your team stops reconciling data and starts making decisions.
Leadership
The team guiding the products
A focused group works across product strategy, implementation, engineering, and customer outcomes.
How we work
Principles we work by
- 01
Start with the workflow
We understand how your store operates before configuring anything. Every earn rule, tier, and integration is mapped to how your customers actually shop.
- 02
Build on solid foundations
Stable member records, clear audit trails, and reliable channel sync at every stage — so your program works when it matters most.
- 03
Stay close after launch
We support adoption, act on feedback, and grow the platform alongside your business. You are not handed off to a ticket queue.
See how the platform fits your retail operation
Talk with our team about your channels, workflows, and go-live timeline.
